Privacy Policy

ShoreWash

Last updated: 04/05/2026

1. Introduction

ShoreWash (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

Name
Phone number
Email address
Property address (for quotes/services)
Any details you provide through contact forms, messages, or enquiries

We may also collect non-personal information such as:

Website usage data (e.g. pages visited, time on site)
IP address and browser type

3. How We Collect Information

We collect information when you:

Fill out a contact or quote form on our website
Call, text, or email us
Interact with us through social media
Use or enquire about our services

4. How We Use Your Information

We use your information to:

Provide quotes and services
Communicate with you about jobs, bookings, or enquiries
Improve our services and website
Send updates or follow-ups (only where appropriate)

We do not sell or rent your personal information to third parties.

5. Sharing Your Information

We may share your information with:

Team members or contractors involved in completing your job
Service providers (e.g. invoicing, CRM, or website tools)

All third parties are required to keep your information secure and only use it for the intended purpose.

6. Storage and Security

We take reasonable steps to protect your personal information from:

Loss
Unauthorised access
Misuse or disclosure

Your data is stored securely using trusted platforms and systems.

7. Access and Correction

You have the right to:

Request access to the personal information we hold about you
Request corrections if your information is inaccurate

To do so, contact us using the details below.

8. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

Improve user experience
Analyse website traffic

You can disable cookies through your browser settings if you prefer.

9. Retention of Information

We only keep your information for as long as necessary to:

Provide services
Meet legal or business obligations

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us:

ShoreWash
Email: christian@shorewash.co.nz
Phone: 029 0222 2404